We’ll Go to Battle for You

Gideon Plumbing: The Trusted Defender Of All Things Plumbing!

At Gideon Plumbing, we have decades of experience waging war against— and declaring victory over—enemies of household plumbing systems. We use every weapon in our arsenal, including outstanding service and superior products, to keep the peace when it comes to your plumbing. When you need a skilled, friendly, easy-to-reach and quick-to-respond plumber in Victoria, BC, Duncan, BC, and nearby, we’re the team to trust!

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We’re the Torch Bearer of ...

Exceptional Services

Why do homeowners in the Cowichan Valley think of us first when something goes haywire and they need a plumbing warrior? There are so many reasons that we’ve lost count. But one of the major reasons is we can do it all when it comes to residential plumbing skirmishes. We’ll be happy to go to battle for you if you live in Victoria, BC, Duncan, BC, Sydney, BC, Sooke, BC, Metchosin, BC, Shawnigan Lake, BC, Mill Bay, BC, Cobble Hill, BC, Ladysmith, BC, Crofton, BC, Chemainus, BC, Cowichan Bay, BC, Lake Cowichan, BC, Langford, BC, Colwood, BC, Saanich, BC, Oak Bay, BC, View Royal, BC, and nearby.

Sewer

A messy sewer problem can bring a household to its knees. The team at Gideon will fight back and declare victory. There isn’t a sewer challenge that the gladiators at Gideon haven’t faced—and fixed!

Drains

Don’t surrender to clogged or problematic drains! Turn to Gideon. We specialize in cleaning, repairing, installing and replacing household drains. We can resolve any and all conflicts.

Plumbing

From pipes and valves to fixtures and tanks, we know our way around every inch of your plumbing systems. We’re fast, friendly and fabulously good at what we do!

Water Heaters

When it comes to water heaters, our installation, replacement and repair services are unbeatable. You can choose from a wide selection of models, including tankless systems, which are designed to save money and help conserve water. Our water heater warranties are the best in the industry.

Perimeter Drains & Water Main Replacements

We’re armed with the weapons necessary to seamlessly replace your perimeter drains or water main. We’re masters when it comes to setting up defenses against the water attacking your home.

24-Hour Emergency Service

When a pipe leaks or a drain backs up, you want it fixed as quickly as possible to minimize damage, health risks and safety issues. Don’t worry! We’re available with our winning strategies and round-the-clock emergency service.

Sewer
A messy sewer problem can bring a household to its knees. The team at Gideon will fight back and declare victory. There isn’t a sewer challenge that the gladiators at Gideon haven’t faced—and fixed!
Drains
Don’t surrender to clogged or problematic drains! Turn to Gideon. We specialize in cleaning, repairing, installing and replacing household drains. We can resolve any and all conflicts.
Plumbing
From pipes and valves to fixtures and tanks, we know our way around every inch of your plumbing systems. We’re fast, friendly and fabulously good at what we do!
Water Heaters
When it comes to water heaters, our installation, replacement and repair services are unbeatable. You can choose from a wide selection of models, including tankless systems, which are designed to save money and help conserve water. Our water heater warranties are the best in the industry.
Perimeter Drains & Water Main Replacements
We’re armed with the weapons necessary to seamlessly replace your perimeter drains or water main. We’re masters when it comes to setting up defenses against the water attacking your home.
24-Hour Emergency Service
When a pipe leaks or a drain backs up, you want it fixed as quickly as possible to minimize damage, health risks and safety issues. Don’t worry! We’re available with our winning strategies and round-the-clock emergency service.

There Goes …

Another Satisfied Customer

Curtis and Justin from Gideon were great! They were very professional and efficient. On time, very polite, and cleaned up their work area. The unit that they installed looks great! It was seamless. Great value and great job. Thank you! Now we don’t have to fight for hot water in our house!

Jennifer Thom

03:21 19 Apr 23

Had our house bathrooms serviced and replaced our hot water tank. Toby was very friendly and knowledgeable from our first contact on the phone. Appointment was set promptly to check on our items and gave us professional opinions for what to do. Toby was right on time on day of appointment and everything was done very quickly! Very happy with the service and will definitely use this company for our servicing!

Eric Mak

19:53 04 Mar 23

Had my main water line replaced recently. Great to see that companies like this are still around and flourishing.- Started with a great sales rep. He provided 3 options and wasn’t pushy. Quote came in less than competitors.- Install was quick and plumber was a friendly, trustworthy, skilled person.- Great communication throughout process. No surprises and invoice was exactly as expected.- ~3 months after install there was a small issue. Gideon immediately responded and covered more than what their warranty stated. I told them the problem, they fixed it immediately, then they handled the costs without me asking. They just dealt with it. These people stand by their work. So impressed.

Travis McKay

05:05 12 Feb 23

Our plumber, Andrej, was thoroughly professional and competent, as well as being personable and very clear in his explanations. We were very satisfied with the results. In addition, the office at Gideon Plumbing were prompt in contacting us, and keeping us informed of when the plumber would arrive, etc. Good company.

Paula Kiffner

22:09 30 Jan 23

Jordon was just awesome, he was so thorough, knowledgable and reliable; explained everything to us well, gave us options and told us how to keep things in best condition going forward also. He replaced our hot water tank and the next day fixed our furnace for us. He is very dependable and experienced and a delight to work with.His apprentice seems great too and has a happy attitude! Thanks so much!

Celyne Hodges

18:28 06 Jan 23

Just had a pipe burst (3 days before Christmas) and no one we contacted was willing to come right away.Called Gideon Plumbing and they had a team at our house within an hour! Jordan and Ryan were amazing, professional and had the problem isolated and repaired within a couple hours. Plus they made some adjustments to make sure it never happens again.I can’t say enough how thankful we are and would 100 percent recommend Gideon Plumbing to anyone!! 5 Stars all around

Colby Perkins

03:27 23 Dec 22

Gideon is among the most professional companies I have ever used. They answer their phones. They’re pleasant. They get back to you quickly. They think outside the box. They are neat and clean up after themselves every day. All that aside, the work they did was top notch. Everything they said they would do, they did with a positive attitude and time for questions. I would not hesitate to recommend this company or use them again.

K. Jill Rigby

01:18 07 Oct 22

Gideon Plumbing replaced all the aging copper pipe in our home as well as the line from the city meter in. They also replaced a kitchen faucet and two shower valves plus outside taps and all shutoffs. The whole thing was done in two (full) days. The work cost a lot but in line with the work done. Andrej and Ryan were cheerful, skillful and I felt I could trust their work from the start. Recommended highly!

Robert Boyko

05:02 05 Oct 22

Again, Gideon Plumbing did not disappoint. This is the second time we have used their services. Our home has a single bathroom to serve 2 adults and 3 kids. Yesterday one of our little ones clogged the only toilet beyond what I was able to fix. I called Gideon Plumbing who came to the rescue. A technician who was just finishing a job nearby was at my home fifteen minutes later. The service was great, fast, friendly and affordable. They sent me a text when the technician was on his way with a picture of who was coming and a brief bio of them. Thank you Gideon!

Matt Coverdale

17:31 20 Sep 22

Jordan was asked to develop a plan for hot water for a 5 bathroom house built 30-40 years ago. It involved replacing 4 old hot water heaters. He was spectacular in his commitment, to getting the job done really well. It was not easy, or straightforward, but the result could not have been more professional.While there were bumps in the road, he took full responsibility for getting it done right.

Ken Hughes

02:13 25 Aug 22

It was a very professional and seamless experience. I was sent a text message reminder along with a photo of the plumbing technician the morning of the job. I also found Steve quite pleasant to talk with and he quoted me up front and stuck to that quote even though the job took a bit longer than expected. All around the best experience I have had with a plumbing company.

Colin McPhee

04:50 19 Aug 22

I would highly recommend this company. They communicated well about appointment times and were very punctual. Steve was very courteous, efficient and thorough; also, kind and professional.I was given an estimate for what needed to be done ahead of time and it didn’t increase at the end.A great company to deal with!

Betty Friese

20:01 18 Aug 22

We are extremely happy with everything from our work with Gideon. They came on a long weekend on short notice. The repair preformed by Jordan was exceptional in quality. All dealings with staff on the phone was very professional and courteous. We couldn't be more pleased with the results! Thank you!

A&P

13:51 11 Aug 22

Paula Kiffner

16:05 22 Jul 22

Wonderful company and staff, responded very quickly to my call, were very kind, courteous, and knowledgeable. Came at the end of the day to give a quote and were not pushy about booking services or trying to upsell services or products. Did a wonderful job, didn't leave a mess, and put up with my kids telling stories all day. Steve was very helpful and explained everything so well, will definitely call them back for our next plumbing needs!

Grace K

02:22 20 Jul 22

Ordered new toilets. They came in several weeks ahead of time and were promptly installed. The bathrooms were left clean and the bill came in exactly on budget. It was a pleasure to deal with them - they’re very responsive and always returned calls on the same or next day. I would recommend them.

gillian wiley

18:04 08 Jul 22

Service from booking on the phone with AJ to the plumbing tech Andrej service was excellent. They managed to squeeze me in within the same day I called, and gave plenty of heads up before Andrej came. He was very very helpful and was very thorough in explaining and even taught me a couple things! He went out of his way to give the house plumbing a cursory check to make sure all was good despite only needing to fix my shower. Andrej put tags on important parts of the plumbing so I knew what was what in case I had to shut off the main valve and etc. He was very professional and pleasant and finished the shower repair efficiently. Would 100% recommend especially for people who are clueless about these things like me 😄

Andrea Marfori

22:08 04 Jul 22

Completed a very detailed assessment on sump pump. Turned out to be an electrical issue, but was very thorough. Super helpful and provided recommendations. Service came at no charge which was unexpected but very appreciated. Would recommend services to anyone looking for reliable, and knowledge tradesmen!

Emilia Bazar

17:56 08 Jun 22

This is the 2nd positive review I have posted for Gideon Plumbing. For someone who does not do reviews that says something! In addition to their excellent customer service (yes, that does still exist), we had a myriad of plumbing issues; spa tub motor not working, venting issue in bathroom, exterior hose bib replacement, installation of expansion tanks on all four water heaters, sink tap repairs and boiler repairs that they dealt with in a TIMELY manner. This list sounds tiny and simple but most items required troubleshooting and problem solving to the nth degree. I cannot even begin to list the amount of effort it took to solve some items that have plagued us for years (not to mention paid over and over again for the same poor results). Sadly, many of the problems were due to code violations from previous plumbers. Code is written to keep your equipment and home safe! How can that be ignored? Thanks to Jordon at Gideon Plumbing I finally feel safe and comfortable in my own home. Don't wait until you at wits end of contact Gideon Plumbing. They are based in Duncan but have included where I live, Salt Spring Island, in their service catchment. I promise you will not be disappointed.

Lorene Holizki

15:02 04 Jun 22

Gideon was able to send someone on short notice. Jordan diagnosed our problem and offered to credit his half-day rate against the cost of returning to replace our aging sump pump. We had him back a couple months later to get it done. Great service! I will definitely call Gideon in the future.

David Brown

21:04 01 Jun 22

Steve was absolutely wonderful. Incredibly knowledgeable and extremely thorough. He took the time to do a proper diagnosis of what turned out to be four separate issues and explained things very clearly. Audrey was my first contact at Gideon plumbing, and she was courteous and sympathetic to our plumbing needs. I've had great plumbers in the past on the mainland, but Gideon has surpassed all expectations! He has earned a lifetime customer with our family!UPDATE: Steve and AJ came back with all necessary equipment first thing on Monday morning. All work was completed per initial stated quote, and Steve even managed to replace a faucet which we hadn't scheduled, and offered a cheap solution for a bathroom sink. This outfit is great!

Matt Wyse

18:15 31 May 22

Matt Wyse

23:21 28 May 22

After moving to a new home, we discovered a leak in our plumbing a few days after moving in. I found Gideon Plumbing through a Google search, and the reviews were so impressive, I decided to give them a go. I called first thing Tuesday morning, didn’t get through or leave a message, but within five minutes I received a call back from their office. I explained the situation, mentioned it wasn’t an emergency as it was a slow leak into our crawlspace. The receptionist was incredibly professional and friendly, she said they’d do what they could to get us in within the next few days.By the end of day one, they called and said they’d try to get us in the following day. Unfortunately they had some emergency calls and phoned to let us know it would be another day before they could come. I was so impressed with them updating us to let us know we were still on their radar and that we could expect them the following day.The next day, I got a call that they would be able to come by within the next 15 minutes. They showed up, diagnosed the issue, gave us an estimate on the spot and the work was done within a few hours, no fuss or muss.The techs were incredibly polite and professional, explained everything as the job was being done, and there were zero surprises. The only surprise was the speed at which they attended the issue and the fairness in their pricing.I’m definitely a customer for life! I’d recommend anyone who needs a job done well and fairly priced to give Gideon Plumbing a call!

Stacey Smith

00:13 27 May 22

Really good guys. Fair price, clearly outlined the scope of work, showed me everything they did on the job. Would recommend them and will definitely use them in the future for our plumbing needs.

James Hauer

03:14 17 May 22

I used Gideon Plumbing for a backed up bathtub drain and they were fast, efficient and so friendly. The owner went out of his way to get to my house as quick as possible. Will use them again and highly recommend! Thanks Team Gideon.

Jen Ritchie

02:32 16 May 22

Best all around plumbing company on the island. Love these guys. Used them a few times. Always professional and are available on a minutes notice.

Tom Nichvalodoff

04:13 14 May 22

I have never seen a company put so much thought into their work as Gideon plumbing. They truly care about you as their customer and will do anything to provide you with an amazing experience. The most skilled, professional plumbers you can rely on to make any plumbing stresses go away!

Gavin Mackenzie

03:26 13 May 22

I simply cannot say enough good things about Gideon Plumbing. We had a collection of rather large plumbing jobs around our property over the last several months and the team at Gideon has handled every aspect with total skill and kindness. This company is truly a breath of fresh air after so many depressing encounters with other plumbers and some other contractors. They're nailing the communication aspect of the job. They're highly skilled and take the time to explain the work they're doing or answer your questions. They will quote the whole job (and not gouge you) and take care of it all for you and not say that they only handle the pipes. Jordan managed every aspect of the work to be done here, from quoting to execution with great skill and attention to detail. He went above and beyond throughout the process and we couldn't be happier. Thank you!

Michael B

04:49 03 May 22

Replaced entire plumbing pipes in our house to replace Poly-B pipes. Company is responsive. Personnel are very capable and a joy to work with.Steve Moran

srmoran43

05:58 29 Apr 22

Steve is excellent, having done several jobs for me and others I know. Steve is reliable, professional and goes above and beyond. Thanks Steve for all you do, at reasonable prices 👍 😀

Doug Connell

17:33 06 Apr 22

Great experience with AJ and Steve! They had all the equipment needed to fix our plumbing issue. Took time to show me and explain the work they were completing.

Jennifer Sutton

02:04 02 Apr 22

Very happy customer. This company is excellent at communicating and services.Steve gave all options that were available, and clearly answered any questions.Such friendly and professional service. Highly recommend!

Linda Basaraba

00:03 30 Mar 22

We had Gideon’s plumbing out again today and once again they smashed it out of the park!While not the complete plumbing overhaul done in the past, they proved they can do both the big and the small jobs alike.Their prices were reasonable and job was well done!Thanks Gideon Plumbing!

Amy DeJong

04:13 22 Mar 22

Thank you for the quick and efficient service. You will definitely get our endorsement and repeat business. Thanks again from April Campbell

April Campbell

22:11 15 Mar 22

I highly recommend Gideon Plumbing, their rep. was cheerful and very helpful.Not only did he fix the leaky pipe he spotted a code violation with the dishwasher and fixed that too.

bj moore

16:02 01 Mar 22

They were very friendly and professional and did a fantastic job. They were on time and were able to get the work done the same day. I highly recommend them and will definitely use them again.

Malory MacFarlane

02:57 23 Feb 22

Steven AJ did a quick thorough assessment and determined where to start without any unnecessary costly work.They have nice high-tech equipment, with the camera they can see where your problem is and show you, for me it was Grease buildup at the tank and several feet inside the house, years worth of hard build up!They used the hydro Jet and camera system to blast it all off the inside of the pipe and free it up.I'm so glad they did Unbelievable how much large hard chunks of debris was coming out of there!Thanks again guys for a great professional job at a very reasonable price.You're the best!

Tman

20:58 16 Feb 22

I was so impressed with Gideon Plumbing. Starting with how they responded quickly to my concern, through to completing what I needed done, and all of it carried out in such a professional manner. There is still quality out there, and Gideon understands that. I would recommend them to anyone! B.Smith

jandb smith

16:05 09 Feb 22

Steve arrived shortly after I received a text from the office. He is professional, friendly, informative. Today was a diagnostics call to assess the project. I look forward to having him come back to complete the job. I highly recommend Gideon Plumbing!!!

Michelle Atterby

22:55 31 Jan 22

Our water heater started leaking and ended up needing to be replaced. I rang around 9am and the guys came out the same day and replaced the water heater. Very professional and they did a great job. I work in the construction industry and would 100% recommend this company to anyone.

Bridget B

01:16 18 Jan 22

Steve was very friendly and professional throughout the process and he performed high quality workmanship at a reasonable cost. His employee who assisted with the hot water tank install was also friendly and conducted himself in a professional manner. I would be happy to recommend this company to anyone needing plumbing services.

David Bate

00:52 05 Jan 22

We have just had the most amazing experience with Steve and Gideon Plumbing! It started with Audrey in the office who called us this morning after we left a message the night before. She was kind and helpful. Assured us that help was on the way! We received a text in the afternoon that someone was on the way and Steve came shortly after. Steve fixed the issue, which was complicated, after about 2 hrs. This all on New Years Eve day!!! We are so grateful and happy to have made this new contact. Gideon Plumbing is a must for all your needs! Thanks again Steve and we wish you and your family a very happy new year! Rod and Lois

ParkEstates Strata

02:14 01 Jan 22

A remarkable service, that started with Audrey, their attentive and pleasant customer service specialist and continued with an amazing job by Jordan, their master technician. He provided a quality service and was very courteous and efficient. He checked and figured quickly out my water heater problem and his advice and suggestions were superb. I highly recommend Gideon Plumbing.

George Fias

02:36 30 Dec 21

Highly recommend Gideon Plumbing. Very professional and friendly service from the first contact on the phone (AJ and Audrey) to last contact at payment. Steve was incredibly transparent and honest. I appreciate his forthcoming approach and good nature. Steve’s apprentice was top notch too. Great bunch to deal with. Thank you!! We’re having hot showers tonight!!

Tracy Bell

02:10 17 Dec 21

Steve and his team did an amazing job, not only is their quality of work superior, they are professional, responsive, transparent, and truly look out for their clients best interest. Gideon installed a tankless water heater, kitchen sink/faucet, and made a few other enhancements around the house. Highly recommend Gideon Plumbing for any plumbing needs.

Ryan Campbell

20:34 10 Dec 21

Very friendly and professional service at a great price! What was meant to be just the fix of a leaky pipe turned into replacing our leaking hot water tank (that we had been putting off 😣). We were given a great deal and the tank and repair were both done quickly! Thank you!

Tiana Waser

01:40 17 Nov 21

My experience with Gideon Plumbing and staff was extremely positive in every way. The care and attention, explaining the work, fair and reasonable pricing, all exceptional. I highly recommend Gideon for all your plumbing needs.

Gary Faessler

16:34 13 Nov 21

Once again we were helped by a team of dedicated, customer oriented folks with our plumbing needs and gas installation request. Audrey, a customer service specialist and Steve Baker jumped into action when a cancellation came in - they quickly met our needs for service. Working hard all day and finishing everything on his list, Steve completed all the jobs that were on his list and more! Professionally installing a Natural Gas line run from the meter to the other side of the house for our BBQ, the line is neat and hidden and done to code. A new faucet installed in the kitchen and many hidden problems and leaks and soon to be discovered issues were flagged, discussed and professionally replaced by Steve along with the original faucet job. Thanks again everyone at Gideon for your prompt response, professional services and saving us a ton of money had we waited or gone elsewhere! Cheers 🙂

Ken Nielsen

23:18 09 Nov 21

Gideon clearly explained the proposed work, started on time, communicated progress, and completed excellent work for a reasonable price. Highly recommend them. They did all rough-in plumbing for a full basement bathroom including breaking out and replacing concrete, installing new plumbing, replacing some existing plumbing and providing explanations of how next steps that I take should happen.

Brad Erikson

23:59 07 Nov 21

We will be having Gideon install a new faucet for our master bath. Steve was so friendly and professional when he came to give us the quote. He is easy to work with and all the follow up has been fantastic.

Jacqueline Ellis

23:06 04 Nov 21

The staff went above and beyond to ensure we had the best service and their communication skills are 2nd to none! They diagnosed the problem and responded quickly after the call was placed. The service crew was professional and informative and extremely helpful with our situation. Would recommend Gideon to anyone looking far good quality plumbing service any day!

Ken Nielsen

00:45 21 Oct 21

Steve was excellent and very clearly explained what needed to be done and even gave us a few options at different price points. He was polite, and left us very happy with the work done. I'd highly recommend Gideon Plumbing.

PR Fer

04:30 06 Oct 21

Service was excellent! Very friendly, courteous and competent staff. Enjoyed our conversations and learned a lot about toilets. Highly recommended!

Marnie Stovel

22:32 28 Sep 21

I was surprised to even get an answer on a holiday... wonderful caring service from the moment they picked up the initial phone call to when the job was completed. Well equipped, tidy job and great conversation and no foul language even though the task wasn't pretty. Definitely would recommend Gideon's plumbing

timothy kempe

12:22 08 Sep 21

I have to say that Steve was great!!!Everything he did was very well done..Making the app was super easy as well!The lady in the office was fabulous to deal with.OverAll 5 star service from the moment we phoned till the time Steve left..Thank again!!!

Daniel Osiecki

00:42 04 Sep 21

Colin McPhee

21:22 03 Sep 21

Betty Friese

20:10 19 Aug 21

Steve came to our house on his way home.....it was a sink emergency! When he was finished he said it was no charge! Who does this anymore?Would definitely recommend. Thanks so much!

Lynne Gostin

02:31 13 Aug 21

They were great, from the first person I spoke to, to the end of the job. Everyone was so kind, personable and actually great conversation. They came same day as well.Everything was very straightforward and they got to the point. I had them in for a small job, but went beyond that job. They actually looked over everything, have opinions and recommendations with a reason, not just an up sale. They did go above and beyond and it was greatly appreciated. I will be having them back for additional jobs including my gas upgrades.

Sabrina Williamson

03:52 04 Aug 21

Steve, the technician, was great! He was punctual, courteous, listened to my needs and gave excellent advice. I highly recommend Gideon Plumbing and will be calling them again whenever I have future plumbing requirements.Paul HoldenDevonshire Construction

Paul Holden

02:50 16 Jul 21

Steve did all the plumbing work on my house, which was a lot!New kitchen and bathroom with rough in and fixture installations, new water main with prv, new plumbing lines threw out, new hot water tank, and the list goes on! Steve was professional and the quality of work was exceptional.

Amy DeJong

03:22 28 Jun 21

The staff at Gideon Plumbing have integrity which says it all. They provide quality service and are very fair on their pricing. For me, honesty and a good value put them at the top of my list for any future services my family needs. Highly impressed!

Rachael Coverdale

16:39 21 Jun 21

We used Gideon Plumbing for fast and professional unblocking of our sewer drain, as well as installation of new taps and fixtures. They were extremely knowledgeable and reasonable, using only the highest quality plumbing supplies. We highly recommend!

Leslie Holden

22:31 17 Jun 21

Gideon Plumbing was on time and well prepared to get the job done right away. The hard work by the professionally dressed crew was noticed and much appreciated. I also found the price reasonable. I highly recommend Gideon Plumbing...thanks guys!

Sean Baker

22:10 28 May 21

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Our Blog

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When the water table rises or too much rainwater accumulates around your home, a sump pump can keep your property dry and safe from flooding. Sump pumps are designed to…... Read Article
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Leaks are never a good thing, and if you can’t see the leak, the situation could be even worse. That’s because you might not know the extent of the problem…... Read Article
4 Signs It’s Time to Replace Your Old Boiler
Your home’s boiler is an essential component of your everyday life. However, an old boiler creates a long list of potential issues. When is the ideal time to replace your…... Read Article

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